Meet the team who treats every patient like family.

Imari has developed all of her skills as a technician at EBH over the past nine years and is incredibly grateful for the experience and growth that have come with it.

What she loves most about this work is getting to meet and connect with all kinds of animals and the people who care for them. She truly enjoys being part of a larger, compassionate community of animal lovers.

Imari is especially passionate about animal behavior. Watching how animals respond to their individual situations and experiences is deeply fascinating to her, and she is always eager to learn more about what makes each animal unique.

At home, she has three birds: Jasper, her oldest, a Green-cheeked Conure; Flapjack, her baby boy Cockatiel; and Nova, a newer addition to the family and a very spirited Budgie.

Imari is always looking forward to meeting and getting to know everyone—or catching up with those she already knows!

Sky joined Exotic Bird Hospital in 2019. Proud to be a voice for the voiceless, she gives her all to help pets recover and get well. At home, she has eight reptiles, four birds, a German Shepherd, a cat, and two young boys. Sky also assists local rescue organizations by retrieving sick and injured wildlife. She is proud to be part of a team that keeps patients’ best interests at heart and works tirelessly to help them return home to their families.

Faith has been part of the EBH team for 5 years and loves that no two days are ever quite the same. One of her favorite parts of working at EBH is getting to bring her own birds to work and, of course, watching her patients get better and back to being their happy selves!

Faith especially enjoys emergency cases, where she gets to jump into action and help patients when they need it most.

When she's not at EBH, Faith has a flock of her own to keep her busy—12 birds and 2 dogs! She has a special soft spot for cockatiels and green-cheek conures, so it's safe to say birds have a pretty big place in her heart both at work and at home.

Isabella is one of our Lead Technicians at EBH and has been working in veterinary medicine for three years. She loves watching patients progress throughout their hospital stay—from the moment they arrive needing care to the exciting day they are healthy enough to head home.

One of Isabella’s favorite parts of the job is building relationships with clients. She loves seeing familiar faces and getting excited when she can share helpful information that makes a difference for a pet and their family. For her, those connections are one of the most rewarding parts of veterinary medicine.

Since joining EBH, Isabella has also developed a special interest in avian medicine. It was not an area she was particularly interested in before working here, but that quickly changed after getting more experience with our feathered patients. Her interest even became personal when she adopted Boba, a Quaker parrot who was originally a found bird. Boba may be a little sassy, but he is also incredibly affectionate and talkative—so he definitely keeps Isabella entertained at home!

When Isabella is not caring for patients or hanging out with Boba, you can probably find her behind a drum kit. Music is another huge passion of hers, and she plays drums in the local band Doubleside, performing around Jacksonville and St. Augustine as well as traveling for out-of-town shows.

Whether she is caring for a hospitalized patient, catching up with a familiar client, spending time with her sassy sidekick, or rocking out on stage, Isabella brings plenty of heart and personality to everything she does. 🐦🥁

Lola is a Room Technician, Trim Assistant, and Assistant Technician at EBH. Veterinary medicine is her first professional experience in the field, and she joined the EBH team in August 2025. Her connection to Exotic Bird Hospital started long before she became part of the team, though—she has been an EBH client since she was 13 and has always had a love for birds!

One of Lola’s favorite things about working at EBH is the incredible variety of animals and species she gets to meet. She enjoys the interactions, the constant learning, and even the challenges that come with working in exotic animal medicine. No two days are ever exactly alike, and she loves that the job keeps her adaptable and ready for whatever comes through the door.

Lola has a particular interest in nutrition and preventative care because she believes they are some of the best ways to support an animal’s overall well-being. Working at EBH not only allows her to care for patients, but also gives her the opportunity to continue learning how to provide the best care possible for her own feathered family.

At home, Lola has two birds of her own: Mango, a Peach-Faced Opaline Lovebird, and Kiwi, a Black-Capped Conure. With her lifelong love of birds and her growing experience in veterinary medicine, Lola is excited to keep learning, growing, and discovering all the unique things that make exotic animal medicine so rewarding.

Shayna Bingham joined the Exotic Bird Hospital team in 2023 and works as a Room Technician and Surgery Technician. One of her favorite things about working at EBH is getting to care for so many unique species and learning something new every day.

Shayna has a special interest in wellness and preventative care. She loves seeing pet owners bring their exotic pets in for routine wellness visits rather than waiting until something is wrong. She enjoys being part of a team that helps pets stay healthy and gives their owners the information they need to provide the best care possible.

Outside of EBH, Shayna’s home is definitely full of animals. She has five birds, two dogs, and one cat, with most of her birds being adopted through Phoenix Landing. Her love for animals does not stop when she leaves work—she truly enjoys spending time with and caring for all of her pets.

Shayna loves working with animals and feels fortunate to be part of a team that cares for so many special and unique pets.

Nicole Adams joined the Exotic Bird Hospital team several years ago and currently works as a Room Technician. She also helps as a back-of-house assistant whenever needed, making sure she is ready to jump in wherever the team needs her.

Nicole loves the variety of patients and the different things she gets to do throughout the day at EBH. She enjoys that no two days are the same and especially appreciates getting hands-on experience with animal anatomy.

Outside of work, Nicole is an artist, and her interest in anatomy naturally connects two of the things she enjoys most. She also shares her home with two very sweet cats.

Nicole is grateful to be part of a team that helps care for the furry, feathered, and scaled members of our community. She especially appreciates all of the people who help make it possible for EBH to continue caring for these special family members.

Gala Bennett joined the Exotic Bird Hospital team in 2024 as a Veterinary Technician Assistant. She enjoys spending her days working with animals and getting to know the people she works alongside at EBH.

Gala is passionate about finding new ways to protect and help animals and enjoys continuing to learn about how we can provide them with the best care possible. She believes strongly that animals are our equals and deserve all the love, compassion, and respect we can give them.

Outside of EBH, Gala’s animal family includes two bearded dragons and two Quaker parrots. Her love for animals extends well beyond the hospital, and she enjoys sharing her life with her own unique pets.

Katy has been working in veterinary medicine for two years and is currently an Assistant Technician at Exotic Bird Hospital. One of her favorite parts of working at EBH is the curiosity of every patient. She loves that each animal is different and that finding what works for one patient may not work for another. For Katy, every day brings a new opportunity to problem-solve alongside an amazing team while caring for some pretty incredible patients.

Katy has a special love for reptiles and aquatic life. She enjoys caring for these unique patients and describes them as “tiny dinosaurs and marine creatures” that open your eyes to just how amazing the animal world really is.

Outside of EBH, Katy’s animal family keeps her busy with seven cats and two dogs. Her journey into veterinary medicine began with a very special animal of her own—a pet opossum named Bean. Bean was the one who started Katy on this path, and she is forever grateful for the journey that followed and ultimately led her to EBH.

Meet Andrew, one of our veterinary technicians at EBH. With about two years of experience in veterinary medicine, Andrew has had the opportunity to wear quite a few hats—from assistant and room technician to surgery technician and, intermittently, lead technician. He loves that veterinary medicine is a field where there is always something new to learn, especially when working with the wide variety of species we see at EBH.

Having experienced firsthand how stressful it can be when a beloved pet is sick and needs specialized care, Andrew finds it incredibly rewarding to be part of the team that helps pets and supports their families through those difficult moments. He is especially passionate about husbandry and nutrition and loves learning how proper animal care connects to biology, wellness, and medical needs.

Andrew has a particular soft spot for exotic animals and hopes to attend veterinary school and eventually specialize in exotics. He already holds a certification from the Rattlesnake Conservancy for handling venomous snakes and plans to continue expanding his knowledge through additional training in venomous snake care and field research.

When he is not at EBH, Andrew has quite the crew of his own: eight ducks, two snakes, a green-cheek conure, and a cat. He and his partner, Rachel, also enjoy gardening and growing fresh fruits and vegetables for their ducks. One of their favorite things is watching the ducks absolutely lose their minds over the garden’s latest harvest.

Andrew’s love for animals extends well beyond the hospital, and his curiosity, compassion, and passion for exotic animal care make him a wonderful part of the EBH team.

Megan is a dedicated veterinary professional with seven years of experience in veterinary medicine. Currently working as a Veterinary Assistant and Room Nurse, she is passionate about providing high-quality patient care and helping both animals and their owners feel comfortable and supported.

She especially enjoys client education, learning about different types of animals, and discovering innovative ways to provide compassionate care to small-animal patients. For Megan, every day in veterinary medicine is an opportunity to learn something new and make a positive difference.

Outside of work, Megan is a proud pet mom to Nova, her ball python; Merlin, her Pit Bull mix; Zara, her German Shepherd; and three cats, Archer, DeNiro, and Tilly. When she is not caring for animals, she enjoys listening to music and reading.